Description
ChatUP is an hosted service for operator live support provisioning to your website visitors.
The operator logs in the ChatUP site and waits visitors chat requests. The chat is fullly web-based.
Features
- Very simple to configure
- Chat button available as WP widget for fast deployment
- Operator-initiated chat session
- Real-time monitoring of web site visitors
- Italian and English localization
Important notice
You must sign-in on ChatUP site to use the service. If you try the
plugin without registration you’ll see an «Unauthorized site» icon instead
of the «Operator online» icon.
Screenshots
«Chat with operator» icon on your site 
Chat request by visitor 
Operator answer waiting (visitor side) 
Chat session (visitor side)
Installation
English
- Upload the plugin to the ‘/wp-content/plugins/’ directory and activate it
- (ChatUP site) Register free on http://chatup.it/sign-up and obtain your Campaign ID after the E-Mail verification
- (WP admin) Insert that Campaign ID in the Settings>>ChatUP page of your WP admin
- (WP admin) Place the ChatUP button widget (in a visible area)
- (ChatUP site) Let ChatUP site verify the script on your site (to prove the ownership) through the Add Site function of the Campaign manager
- Access ChatUP operator panel and go online
- You’re ready to visitor’s chat requests
Italiano
- Installa il plugin nella cartella ‘/wp-content/plugins/’ e attivalo
- (su ChatUP) Registrati gratis su http://chatup.it/registrati e, dopo la verifica dell’indirizzo E-Mail, ottieni il tuo ID Campagna
- (su WP) Inserisci questo ID Campagna sul pannello Impostazioni>>ChatUP del tuo WP
- (su WP) Aggiungi il widget Bottone ChatUP (in un’area visible)
- (su ChatUP) Effettua la verifica dello script (e prova di proprieta`) tramite la funzione Aggiungi sito della Gestione campagne
- Accedi al Pannello operatore di ChatUP e vai online
- Ora sei pronto per accettare le richieste di chat da parte dei visitatori
FAQ
- Is the service free?
-
There is a trial period free, then for high traffic sites there is an annual fee. The restriction is based on the number of exposures of the «Operator Available» button.
We estimated that the restricion allows the majority of personal websites to continue to use the free version.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“ChatUP – Chat with operator button on your site” is open source software. The following people have contributed to this plugin.
Contributors
Translate “ChatUP – Chat with operator button on your site” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.0
- Initial version
1.1
- Added options (hide unavailable, custom image urls)