Title: PetrichorCraft Chatbot Author: PetrichorCraft Published: 19 de agosto de 2026 Last modified: 19 de agosto de 2026 --- Search plugins ![](https://s.w.org/plugins/geopattern-icon/pcc-ai-live-chat.svg) # PetrichorCraft Chatbot By [PetrichorCraft](https://profiles.wordpress.org/csoftech/) [Download](https://downloads.wordpress.org/plugin/pcc-ai-live-chat.1.6.4.zip) * [Details](https://es-pr.wordpress.org/plugins/pcc-ai-live-chat/#description) * [Reviews](https://es-pr.wordpress.org/plugins/pcc-ai-live-chat/#reviews) * [Installation](https://es-pr.wordpress.org/plugins/pcc-ai-live-chat/#installation) * [Development](https://es-pr.wordpress.org/plugins/pcc-ai-live-chat/#developers) [Support](https://wordpress.org/support/plugin/pcc-ai-live-chat/) ## Description PetrichorCraft Chatbot adds a floating help widget so visitors can browse FAQ topics, ask free-text questions (optional AI), or talk to a human agent. #### Features * Site-wide floating chat button with configurable colors, size, and mobile layout * FAQ categories and question chips (works with no AI key) * Optional free-text answers grounded in your FAQ content * On WordPress 7.0+, uses the core WordPress AI Client (Settings Connectors) when a connector is available * Optional provider API keys (OpenAI, Anthropic Claude, or Google Gemini) as a fallback, including on WordPress 6.x * Feedback buttons on answers (satisfied / not satisfied / unsure) * Optional live chat: agents, live inbox, reopenable threads, offline leave-a-message emails * Shortcode `[pccalc_live_agent]` for “Agent is live” / email fallback inside FAQ answers * Encrypted API keys at rest, public AJAX rate limiting #### External services Free-text AI is **optional**. FAQ chip answers never call an AI service. On WordPress 7.0 or later, if the site has an AI connector, free-text questions are sent through the WordPress AI Client. The site owner chooses the provider under** Settings Connectors**. That request is handled by WordPress core and the connector the site owner configured. If no core connector is available (WordPress 6.x, or no connector set up), and you add a provider API key and enable free-text questions, the plugin sends the question plus selected FAQ context to the provider you configure: * OpenAI — [Terms](https://openai.com/policies/terms-of-use/) · [Privacy](https://openai.com/policies/privacy-policy/)· API: `https://api.openai.com/` * Anthropic (Claude) — [Terms](https://www.anthropic.com/legal/consumer-terms) · [Privacy](https://www.anthropic.com/legal/privacy) · API: `https://api.anthropic. com/` * Google Gemini — [Terms](https://ai.google.dev/gemini-api/terms) · [Privacy](https://policies.google.com/privacy)· API: `https://generativelanguage.googleapis.com/` Live chat stays on your WordPress site (AJAX); notification emails use `wp_mail`. #### Privacy Depending on settings, the plugin may store visitor questions, answers, feedback, and (if enabled) name / email / phone for live chat. Ask logs may store a hashed IP for rate limiting. Review **Settings Privacy** in WordPress and your own privacy policy. Suggested policy text is registered with WordPress when the plugin is active. ## Installation 1. Upload the `pcc-ai-live-chat` folder to `/wp-content/plugins/`, or install the zip via **Plugins Add New Upload Plugin**. 2. Activate **PetrichorCraft Chatbot** under **Plugins**. 3. Open **Chatbot** in the admin menu and configure Behavior, Appearance, and (optionally) AI Provider. 4. Edit or replace the sample FAQs under **Chatbot FAQs** (or Import). 5. Optional (WordPress 7.0+): add an AI connector under **Settings Connectors**. 6. Optional: add an OpenAI, Claude, or Gemini API key for free-text answers when no core connector is available. 7. Optional: enable Live chat, add agents under **Chatbot Agents**, and monitor ** Chatbot Live inbox**. ## FAQ ### Does free-text AI work without an API key? FAQ chips work without any AI setup. Free-text needs “Allow free-text” enabled, plus either a WordPress 7.0 AI connector (Settings Connectors) or a provider API key. ### Is live chat required? No. Leave Live chat disabled if you only want FAQ / AI. ### Where do visitor messages go when agents are offline? Visitors can leave a message in the widget. The plugin emails configured notify addresses / support email / linked agent WordPress users. ### Will uninstall delete my FAQs? Settings are removed on uninstall. FAQ posts, chat tables, and logs are deleted only if you enable **Delete chatbot content on uninstall** in Behavior settings. ## Reviews There are no reviews for this plugin. ## Contributors & Developers “PetrichorCraft Chatbot” is open source software. The following people have contributed to this plugin. Contributors * [ PetrichorCraft ](https://profiles.wordpress.org/csoftech/) [Translate “PetrichorCraft Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/pcc-ai-live-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/pcc-ai-live-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/pcc-ai-live-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/pcc-ai-live-chat/) by [RSS](https://plugins.trac.wordpress.org/log/pcc-ai-live-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.6.4 * Prefix uninstall locals; silence one-time meta_key migration warning #### 1.6.3 * Use unique `pccalc` prefixes for options, AJAX, CPT, scripts, and shortcodes * Use the WordPress AI Client on WP 7.0+ when a site connector is available * Add WordPress.org username to Contributors #### 1.6.2 * Silence Plugin Check DB warnings with $wpdb->prefix table SQL and phpcs ignores #### 1.6.1 * Align text domain and zip slug with WordPress.org plugin slug `pcc-ai-live-chat` #### 1.6.0 * Live chat: agents, live inbox, reopenable sessions, offline messaging and email alerts * Shortcode `[pccalc_live_agent]` for agent-online / email fallback in FAQ answers * Mobile panel size settings; visitor resume via localStorage * Admin doorbell on new / reopened chats; chat close control top-right * WordPress.org packaging: readme, license, privacy text, external admin JS assets #### 1.0.0 * Initial release: floating widget, FAQ CPT, hybrid AI chat ## Meta * Version **1.6.4** * Last updated **2 días ago** * Active installations **Fewer than 10** * WordPress version ** 6.0 or higher ** * Tested up to **7.0.4** * PHP version ** 8.0 or higher ** * Language * [English (US)](https://wordpress.org/plugins/pcc-ai-live-chat/) * Tags * [AI](https://es-pr.wordpress.org/plugins/tags/ai/)[chatbot](https://es-pr.wordpress.org/plugins/tags/chatbot/) [customer support](https://es-pr.wordpress.org/plugins/tags/customer-support/) [faq](https://es-pr.wordpress.org/plugins/tags/faq/)[live chat](https://es-pr.wordpress.org/plugins/tags/live-chat/) * [Advanced View](https://es-pr.wordpress.org/plugins/pcc-ai-live-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/pcc-ai-live-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/pcc-ai-live-chat/reviews/) ## Contributors * [ PetrichorCraft ](https://profiles.wordpress.org/csoftech/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/pcc-ai-live-chat/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://petrichorcraft.com/)