Title: Vago Chat
Author: Themezinho Premium WordPress Themes
Published: <strong>20 de julio de 2026</strong>
Last modified: 20 de julio de 2026

---

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# Vago Chat

 By [Themezinho Premium WordPress Themes](https://profiles.wordpress.org/biribazu/)

[Download](https://downloads.wordpress.org/plugin/vago-chat.1.0.0.zip)

 * [Details](https://es-pr.wordpress.org/plugins/vago-chat/#description)
 * [Reviews](https://es-pr.wordpress.org/plugins/vago-chat/#reviews)
 *  [Installation](https://es-pr.wordpress.org/plugins/vago-chat/#installation)
 * [Development](https://es-pr.wordpress.org/plugins/vago-chat/#developers)

 [Support](https://wordpress.org/support/plugin/vago-chat/)

## Description

Vago Chat adds a front-end chat widget to your site and a real-time
 agent dashboard,
so you can talk to visitors as they browse — and turn those conversations into sales.

**Chat & CRM**

 * Front-end chat widget with a proactive greeting, quick-reply buttons, emoji picker,
   and file/image attachments.
 * Real-time agent dashboard: conversation list, live visitor monitoring, and one-
   click invites to visitors currently browsing.
 * CRM pipeline per conversation: lead status (new/contacted/qualified/won/lost),
   assignment to a specific team member, contact info, tags, private notes, and 
   a visitor’s previous session history.
 * Live typing preview — see what a visitor is typing before they hit send.
 * Right-click a conversation to move it to trash, delete it permanently, or block
   the visitor.

**Automation**

 * Canned responses and a keyword-matched FAQ auto-bot that answers common questions
   instantly and hands off to a human for anything it doesn’t recognize.
 * Smart proactive triggers: automatically message a visitor after N seconds on 
   a page, based on their traffic source, or once their WooCommerce cart reaches
   a value you set.

**Sales (WooCommerce)**

 * Agents can search your product catalog from the reply box and send a rich product
   card (photo, price, «Add to cart» button) straight into the chat.
 * One-click «Send checkout link» button for visitors who are ready to buy.

**Reports**

 * A GA-style Reports view: a trend chart of chats/messages over time, per-agent
   leaderboard, lead-status and channel breakdowns, average first-response time,
   and missed-chat count.

**Team & access**

 * Grant Vago Chat access to any user without making them a full site administrator(
   Settings  Members).
 * Open the exact same dashboard at a friendly URL outside of wp-admin (Settings
   External Access) — logging in there still uses your normal WordPress account,
   there is no separate login system.
 * Appearance settings let you set a brand color once and have it apply to both 
   the dashboard and the widget.

**Channels**

 * Optional Telegram integration — connect a bot token and Telegram conversations
   appear in the same dashboard alongside your website chats. (WhatsApp, Instagram,
   and Messenger all require a verified Meta Business account for API access and
   aren’t included.)

**Performance & architecture**

 * Chat data is stored in a self-contained SQLite database under `wp-content/uploads/
   vago-chat/` — no additional MySQL tables are created.
 * A companion standalone `chat-api.php` endpoint serves the widget and dashboard
   directly (bypassing `admin-ajax.php`) for lower latency; it authenticates every
   request with a random token or an origin/referrer check.
 * CSS and JS are separate enqueued files (cacheable by the browser), not inline`
   <style>`/`<script>` blocks.
 * Report queries are cached for 60 seconds and SQLite runs `PRAGMA optimize` periodically;
   a manual «Optimize database» action is available for on-demand `VACUUM`.

#### External services

This plugin uses **ip-api.com** solely to resolve a visitor’s IP address to
 an 
approximate city/country, so agents can see where a visitor is chatting from. Only
the visitor’s IP address is sent to this service, and the result is cached for 24
hours to minimize requests.

 * Service: [ip-api.com](https://ip-api.com/)
 * Data sent: the visitor’s IP address
 * When: once per visitor per 24 hours, on their first page view
 * Terms of service: https://ip-api.com/docs/legal
 * This lookup can be disabled by removing the geo lookup call in `includes/api/
   handlers-visitor.php` (`_ip_geo()`).

If you enable Web Push notifications for new chats, browser push messages
 are delivered
through your visitors’ configured push service (e.g. Google or Mozilla’s push endpoints)
using the standard, plugin-generated VAPID keys — no third-party account or API 
key is required.

If you opt in to the **Telegram** integration (Settings  Channels) by
 entering 
your own bot token, messages sent by visitors through that Telegram bot, and your
agents’ replies, are relayed through Telegram’s Bot API (api.telegram.org) — this
only happens if you’ve supplied a bot token and clicked «Connect».

 * Service: [Telegram Bot API](https://core.telegram.org/bots/api)
 * Data sent: message text and the visitor’s Telegram chat ID
 * When: only when the Telegram integration is connected and in use
 * Terms of service: https://telegram.org/tos

## Installation

 1. Upload the `vago-chat` folder to `/wp-content/plugins/`, or install the zip via
    Plugins  Add New  Upload Plugin.
 2. Activate **Vago Chat** through the ‘Plugins’ screen in WordPress.
 3. A new **Vago Chat** menu item appears in your wp-admin sidebar — open it to set
    your agent name, avatar, and greeting.
 4. The chat widget will automatically appear in the front end of your site.

#### Nginx / LiteSpeed: protecting the chat database

This plugin writes a `.htaccess` file into `wp-content/uploads/vago-chat/`
 to block
direct access to the SQLite database and every `.json` file there (settings, generated
config, VAPID keys — a `.php` extension is blocked too, defensively, though nothing
in the plugin writes one). Apache and LiteSpeed (LiteSpeed reads `.htaccess` natively
for Apache compatibility) honor this automatically. **Nginx ignores `.htaccess` 
entirely** — if your site runs on Nginx, add a rule like this to your server block
so those files stay private:

    ```
    location ^~ /wp-content/uploads/vago-chat/ {
        location ~* \.(db|db-wal|db-shm|json|php)$ { deny all; return 404; }
    }
    ```

The plugin also shows an admin notice automatically when it detects Nginx.

## FAQ

### Does this create new database tables?

No. Conversations, visitors, and messages are stored in a SQLite database
 file 
inside `wp-content/uploads/vago-chat/`, not in your WordPress (MySQL) database.

### Who can access the chat dashboard?

Administrators always have access. You can grant access to other users
 without 
making them administrators from Settings  Members — they get a narrow «Vago Chat
Agent» capability, nothing more.

### Can agents use the dashboard without going into wp-admin?

Yes. Settings  External Access lets you open the same dashboard at a
 short URL 
like `example.com/live-chat-agent/`. Logging in there uses wp_signon() — WordPress’s
own login function — so it’s the same authentication as wp-admin, just without the
wp-admin chrome around it.

### What happens to my data if I uninstall the plugin?

Deleting the plugin from the Plugins screen removes its settings and the
 SQLite
chat database/uploaded files. Deactivating the plugin does not delete anything.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“Vago Chat” is open source software. The following people have contributed to this
plugin.

Contributors

 *   [ Themezinho Premium WordPress Themes ](https://profiles.wordpress.org/biribazu/)

[Translate “Vago Chat” into your language.](https://translate.wordpress.org/projects/wp-plugins/vago-chat)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/vago-chat/), check 
out the [SVN repository](https://plugins.svn.wordpress.org/vago-chat/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/vago-chat/) by [RSS](https://plugins.trac.wordpress.org/log/vago-chat/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release: real-time chat widget and agent dashboard, live visitor monitoring,
   smart proactive triggers, a keyword-matched FAQ auto-bot, a CRM pipeline with
   agent routing, WooCommerce sales quick-actions, a real-time Reports control center,
   Members/Blocklist management, an external agent portal, and an optional Telegram
   channel.

## Meta

 *  Version **1.0.0**
 *  Last updated **23 horas ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.0 or higher **
 *  Tested up to **7.0.2**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/vago-chat/)
 * Tags
 * [chat widget](https://es-pr.wordpress.org/plugins/tags/chat-widget/)[crm](https://es-pr.wordpress.org/plugins/tags/crm/)
   [customer support](https://es-pr.wordpress.org/plugins/tags/customer-support/)
   [help desk](https://es-pr.wordpress.org/plugins/tags/help-desk/)[live chat](https://es-pr.wordpress.org/plugins/tags/live-chat/)
 *  [Advanced View](https://es-pr.wordpress.org/plugins/vago-chat/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/vago-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/vago-chat/reviews/)

## Contributors

 *   [ Themezinho Premium WordPress Themes ](https://profiles.wordpress.org/biribazu/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/vago-chat/)