Description
Trustmary Integration for WooCommerce connects your WooCommerce store with the Trustmary review and feedback platform.
When an order status changes (e.g. «Completed»), the plugin automatically sends to Trustmary:
- Customer email address
- Customer first name, last name and full name
- Purchased product IDs and names
- Order ID (as the
eidexternal identifier)
Features:
- Choose one or more order statuses as triggers (pending, processing, completed, etc.)
- Browse and select Trustmary lists directly from the settings page — no need to copy-paste list IDs manually
- Selected lists are remembered and shown automatically each time you open the settings
- Test the API connection directly from the settings page
- Prevents duplicate sends for the same order + status combination
- All events logged to the WooCommerce log (channel:
woocommerce-trustmary) - HPOS-compatible (WooCommerce 8+)
- Developer filter:
tmwc_contact_datafor customising the contact payload
External services
This plugin connects to the Trustmary API (https://api.trustmary.io/v1) to deliver customer contact data collected from WooCommerce orders.
What data is sent and when:
When a WooCommerce order reaches a configured status (e.g. «Completed»), the plugin sends the following data to the Trustmary API:
- Customer email address
- Customer first name, last name and full name
- Purchased product IDs and names
- WooCommerce order ID
No data is sent unless an API key has been configured in the plugin settings and the order status matches a selected trigger.
Service provider: Trustmary Group Oy
- Terms of Service: https://trustmary.com/terms-of-service/
- Privacy Policy: https://trustmary.com/privacy-policy/
Installation
- Download the plugin as a ZIP file.
- In your WordPress admin, go to Plugins Add New Upload Plugin.
- Select the ZIP file and activate the plugin.
- Go to WooCommerce Settings Trustmary.
- Enter your Trustmary API key (found in your Trustmary account under Settings Developers).
- Click Test API connection to verify the key works.
- Click Fetch lists to load your Trustmary lists, select the ones you want, and save.
FAQ
-
Where do I find my Trustmary API key?
-
Log in to your Trustmary account, go to Settings Developers, and create a new API key.
-
Can the same order be sent more than once?
-
No. The plugin marks the order in its meta data, so the same order + status combination is only sent once.
-
How can I customise the data that is sent?
-
Use the
tmwc_contact_datafilter:add_filter( 'tmwc_contact_data', function( $contact, $order, $item ) { $contact['field_custom_field'] = 'value'; return $contact; }, 10, 3 ); -
Where can I see what the plugin has sent?
-
Go to WooCommerce Status Logs and select the
woocommerce-trustmarychannel.
Reviews
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Contributors & Developers
“Trustmary Integration for WooCommerce” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.1.0
- Added: Browse and select Trustmary lists directly from the settings page.
- Added: Selected lists are loaded and pre-selected automatically on page load.
- Improved: More robust handling of different Trustmary API response formats.
- Changed: Removed separate «send per product» mode to simplify the settings.
1.0.0
- Initial release.